Warranty Information

For warranty information regarding all factory finished Smith & Wesson Corp.® brand firearms (Limited Warranty) Click HERE

For warranty information regarding all other genuine Smith & Wesson Corp.® brand accessories (Limited 1-Year Warranty) Click HERE

For S&W or M&P Knives (limited lifetime warranty)  Click HERE

Support

  • Contact Customer Service

    Visit our Customer Service page to contact us with specific questions via email:

    Visit Customer Service
  • Our Contact Information

    BY EMAIL:

    CustomerService@btibrands.com

    TELEPHONE:

    877-509-9160
    Mon-Fri *8:00AM-5:00PM Central Time

    FAX:

    573-446-6606

    MAILING ADDRESS:

    Battenfeld Technologies Inc.
    2501 Lemone Industrial Blvd,
    Columbia, MO 65201